Terms of use

Using aircon24.co.za or sending a request means you accept these terms and the privacy policy. If you don't accept them, please don't send personal information through the site.

Aircon24 handles requests for aircon installation, repair, service and maintenance, and regas and leak repair, across Johannesburg, Pretoria, Centurion, Sandton, Randburg and Midrand. The site also carries general guides on costs and on what the work involves.

Some aircon work comes with legal requirements. Work on the refrigerant circuit needs an SAQCC Gas registered practitioner. A new electrical circuit needs a Certificate of Compliance from a registered electrician. Ask about both before you agree to a job.

Sending a request asks us to get in touch. It is not a booking, and neither of us has to go ahead. We call you back to go through the job and confirm the price and scope, and a job is agreed only when you accept the price and scope.

Sending the form doesn't promise availability, a set price, a timeline or an outcome. What a job costs turns on things like the unit, the room, access, distance and the work involved.

The guides explain general considerations. The written quote sets out the agreed work and price. Cost figures come from the sources named beside them. They aren't quotations, they can go out of date, and they can differ a lot from the price for your property. Regulations, equipment specifications and local availability also change.

We try to keep guides practical and accurate, but we make no promise that every page is complete, current or right for your property. Where a job needs an assessment of your own property, a web page can't stand in for it.

Give us information you are entitled to share and that is reasonably accurate. The form is not for spam, unlawful content, impersonation, automated abuse or requests that have nothing to do with the services described.

Before work starts, read the final written quote, the scope, the exclusions, the approvals, the access arrangements and the credentials. If you don't own the property, get any landlord, body-corporate or estate approval that applies, including for where the outdoor unit goes and how the pipes run.

Unless a page says otherwise, the copy, design and structure of this website belong to the site owner. You can use the pages to make your own decisions. You can't copy large parts of them for commercial use, or pass them off as yours, without permission.

Names of other companies, standards and manufacturers belong to their owners. Mentioning them as fact doesn't mean we are connected to them or endorsed by them.

As far as South African law allows, Aircon24 takes no responsibility for loss that comes from relying on the general information here instead of an assessment of your own property, or from your decision to accept or turn down a quote.

These terms don't remove any liability that the law won't let anyone remove, including your rights under consumer-protection law. Where liability can lawfully be capped, it covers only direct and reasonably foreseeable loss caused by the website service itself.

The site and the request process may change, pause or stop, and we can't promise they will always be available. We may update these terms. If you keep using the site after a new version is posted, the new version applies from then on.

South African law governs these terms. A South African court with jurisdiction will deal with any dispute, subject to any consumer dispute process the law requires first.

Questions about these terms can go through the contact page or a call to 060 086 9889.

Last updated: 10 November 2026.